Hotel Evaluations

Buckalew Hospitality specializes in professional Hotel Evaluations (mystery shops) all over the country. We can provide a generic template or we can work with you to create a custom evaluation to meet your hotel’s specific needs. We have a network of experienced shoppers all over the country. Our shoppers are well trained on what they need to look for and evaluate. We can visit your property weekly, bi-weekly, monthly quarterly, or on an as needed basis. We keep track of your scores to compare them to your previous results and others in a similar market. We are very responsive to your needs and consistently work with you to
customize your evaluation.

Areas that are evaluated include, but are not limited to, the following:

•  Check-In /Check-Out
  
  Front Desk
  
  PBX
  
  Valet
  
  Bell Stand
  
  Food & Beverage Outlets
  
  Room Services
  
  Maintenance
  
  Housekeeping
  
  Public Areas